Privacy Policy

1. Who we are

ScrapCarQuick ("we", "us", "our") operates the website https://www.scrapcarquick.co.uk. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website and scrap car collection quote service.

2. Information we collect

When you use our quote form, we collect the following information:

• Vehicle registration number — used to look up your vehicle details via the DVLA Vehicle Enquiry Service.
• Vehicle details from DVLA — including make, colour, year, fuel type, MOT status, tax status, and other publicly available vehicle data returned by the DVLA API.
• Postcode — used to determine your collection area and route your enquiry to the appropriate local team.
• Name, email address, and phone number — used to contact you with your quote and arrange collection.

We also collect standard website usage data through Google Analytics, including pages visited, browser type, device type, and approximate geographic location. This data is anonymised and used to improve our website.

3. How we use your information

We use your personal information to:

• Look up your vehicle details to provide an accurate quote.
• Send your enquiry to the appropriate collection team based on your postcode.
• Contact you by email or phone with your quote and to arrange collection.
• Improve our service and website experience.

We will not use your information for marketing purposes unless you explicitly opt in to receive marketing communications.

4. Legal basis for processing

We process your personal data on the following legal bases under the UK General Data Protection Regulation (UK GDPR):

• Legitimate interest — to respond to your enquiry and provide you with a scrap car quote.
• Consent — by submitting the quote form you consent to us processing your data for the purposes described in this policy.

5. Who we share your data with

Your enquiry data (vehicle details, postcode, and contact information) is shared with our collection partners who operate in your area so they can provide your quote and arrange collection. We do not sell your personal data to third parties.

We also use the following third-party services:

• DVLA Vehicle Enquiry Service — to retrieve publicly available vehicle data based on registration number.
• Google Analytics — to collect anonymised website usage statistics.
• Email service provider — to deliver enquiry notifications to our collection teams.

6. How long we keep your data

We retain your enquiry data for up to 12 months from the date of submission. After this period, your personal data is deleted or anonymised. Website analytics data is retained in anonymised form for up to 26 months.

7. Your rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct any inaccurate data.
• Right to erasure — you can ask us to delete your personal data.
• Right to restrict processing — you can ask us to limit how we use your data.
• Right to data portability — you can request your data in a machine-readable format.
• Right to object — you can object to the processing of your personal data.

To exercise any of these rights, please contact us at hello@mw.codes.

8. Cookies

Our website uses cookies from Google Analytics to understand how visitors use the site. These cookies collect information in an anonymised form, including the number of visitors, where visitors come from, and the pages they visit. You can control cookies through your browser settings.

9. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted through our quote form is sent over encrypted HTTPS connections.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically.

11. Contact us

If you have questions about this privacy policy or how we handle your personal data, please contact us at hello@mw.codes.